Less repetitive work
Centralize your daily answers and reduce interruptions.
SMART GUIDE FOR AIRBNB
Fewer repetitive questions. More time for your rentals.
Give every guest an AI guide available throughout their stay. Answer questions about Wi-Fi, check-in, rules, location and amenities while reducing interruptions and keeping everything under control.
Start without a credit card and set up your first property in minutes.Guest
What is the Wi-Fi password?
HospedaHelp
The network and password are available in the stay information.
Guest
How do I check in?
HospedaHelp
Instructions will be released at the scheduled time.
Organized supportFewer daily interruptions
THE ROUTINE THAT CONSUMES YOUR TIME
Managing an Airbnb should not mean answering the same questions every day.
Sending the Wi-Fi password repeatedly
Searching old WhatsApp instructions
Explaining check-in for every booking
Interrupting work to answer simple questions
Managing different information for every property
Remembering when to release entry codes
Organize once. Deliver better service every time.
HospedaHelp centralizes each property's knowledge so you can work efficiently and give guests more autonomy.
Start freePRODUCTIVITY IN PRACTICEMore productivity for you.
More productivity for you.
More autonomy for your guest.
Reduce operational work without making hospitality feel impersonal.
Faster support
Guests find what they need without waiting for a manual reply.
Organized operation
Keep rules, amenities and guidance separate for each listing.
Safer check-in
Control when sensitive codes and instructions can be viewed.
More management capacity
Manage more rentals without multiplying your support workload.
More independent guests
Deliver a clear, welcoming experience throughout the stay.
A SMOOTHER ARRIVALYou send a link.
You send a link.
The guest fills in the information.
As part of preparing for the stay, guests select their booking, add everyone staying and submit the required documents. They then receive access to the guide whenever they have questions.
- Dates validated against iCal periods
- Lead guest and up to 20 companions
- Configurable document retention
- Link and QR code generated automatically
Booking syncedAvailable period imported from Airbnb
Guest fills it outGroup information and documents
Information confirmedInitial access released automatically
Connected stayGuide available by link and QR code
Information submittedReady for the stay
A MORE EFFICIENT OPERATION
From scattered support to an optimized routine.
Your time trapped in messages
×Scattered information
×Repeated manual replies
×Interruptions throughout the day
×Codes sent too early
Your operation ready to grow
Information by property
Answers available on demand
More focus on what matters
Controlled sensitive access
SIMPLE FROM THE FIRST LOGINSet it up once.
Set it up once.
Every new guest benefits.
No app to install and no complicated process.
Create your account
Start free and access your host dashboard.
Add your Airbnb
Import the listing, connect its iCal calendar and organize the property.
Enable the form
Share a permanent form where guests submit their own information.
Receive documents
The dates are validated against the booking and individual access is created automatically.
Follow the stay
Guests receive a link and QR code to use the assistant during their stay.
Save time
Track information, access and conversations in one dashboard.
THE COMPLETE PLATFORM
Every stage of the stay, connected.
From listing setup to operational monitoring, all your tools stay organized in one dashboard.
Properties and knowledge
Import listings, keep rules and information separate by property, and add text and images.
Airbnb calendar
Connect iCal, sync bookings and view upcoming periods for every property.
Guest-submitted information
Publish a form for each property where lead guests and companions submit their details.
Documents and corrections
Set retention periods, review documents securely and approve corrections when needed.
Access, link and QR code
After submitting their information, guests automatically receive individual access to their stay assistant.
Protected check-in
Schedule the release of passwords and instructions or keep content locked until you approve it.
AI assistant
Answer questions about Wi-Fi, rules, amenities, location and guidance in the guest's language.
Conversations and operations
Test answers before publishing and track history, failures, performance, access and logs.
Backup, account and billing
Export or restore settings and manage profile, security, plan and subscription in the same dashboard.
HOST DASHBOARD
Complete control without losing simplicity.
Organize listing knowledge, sync bookings, review information and clearly track every access.
- Knowledge by property
- Bookings via iCal
- Guest information
- Images by property
- History and logs
- Multiple languages
HospedaHelp.
INFORMATION RECEIVEDMariana SilvaAccess released Loft JardinsSeptember 18 to 22
Organized bookings
Access created automaticallyLink and QR code ready for the guest
SECURITY BUILT FOR RENTALS
The right information, available at the right time.
Entry codes and instructions can remain locked until check-in or be released manually by you.
Data separated by hostTemporary accessScheduled release
PROTECTED CHECK-IN
Instructions locked
Automatic release at the scheduled time
14:00
PLANS FOR EVERY STAGE
Start free. Upgrade as your operation grows.
Preços finais em reais e capacidade proporcional às suas hospedagens.
Free
To try it with your first property.
R$ 0/mês
Start free- 1 property
- 3 guest links per month
- 50 interactions per month
- Simplified knowledge base
- Basic context
- QR code and unique link
- Protected check-in
- ×No conversation history
- ×No operational logs
- ×No full backup
MOST POPULAR
Essential
For hosts with an active operation.
R$ 49/mês
Choose Essential- Up to 5 properties
- 50 links per month
- 1,500 interactions per month
- Full contexts
- 90-day history
- Operational logs
- Backup and restore
- Multiple languages
Professional
For managers and multi-listing operations.
R$ 99/mês
Choose Professional- Up to 20 properties
- 250 links per month
- 10,000 interactions per month
- Everything in Essential
- 12-month history
- Advanced logs
- Expanded contexts
- Priority support
GROW WITH CONTROL
Start freeAn organized operation, even with multiple stays underway.
Each property keeps its own information. Each host only sees their resources, guests, conversations and logs.
FREQUENTLY ASKED QUESTIONS
Everything you need to know to get started.
Do I need to install an app?+
No. Hosts use the browser dashboard and guests open a direct link or QR code.
Does the guest need an account?+
No. Guests complete the property form and receive individual, temporary access for their stay.
How does the guest submit their information?+
You enable a permanent form for the property. Guests select an available calendar period, submit their details and documents, and automatically receive an access link and QR code.
Can I include companions?+
Yes. The lead guest can add companions and submit each person's document in the same form.
Is the information checked against the booking?+
Yes. The dates must match an available period imported from the Airbnb iCal calendar.
Can I start for free?+
Yes. The Free plan lets you add one property and validate the workflow before upgrading.
Are check-in codes protected?+
Yes. You decide when sensitive instructions become available and can also release them manually.
Can I add multiple listings?+
Yes. Essential and Professional scale property, link and message capacity.
Can I change plans later?+
Yes. Start free and choose a larger plan as your operation grows.
Does HospedaHelp replace the host?+
No. It handles recurring questions and organizes information, leaving you free for work that needs a human touch.
What happens when I reach a limit?+
The plans show each limit clearly. You can move to a higher-capacity plan.
Pare de responder às mesmas perguntas em cada nova reserva.
Give guests the freedom to find answers at any time and reclaim time for what really matters.
Start free Add your first property without a credit card.